Legal notice

This legal notice applies to the cortexclean.be website and all of its sub-pages. By browsing this site, you accept its terms.

1. Website publisher

The cortexclean.be website is published by:

Company name: Cortex Facility SRL/BV (private limited company under Belgian law)
Trading name: Cortex Clean
Registered office: Chaussée Romaine 464/2, 1853 Strombeek-Bever, Belgium
Company number (CBE): 1004.289.005
VAT number: BE 1004.289.005
Register of legal entities: Enterprise Court of Leuven (Ondernemingsrechtbank Leuven)
Telephone: +32 470 95 42 03
E-mail: contact@cortexfacility.com

Cortex Clean is a trading name of Cortex Facility SRL. Both names refer to one and the same legal entity. Any contract concluded under the Cortex Clean brand binds Cortex Facility SRL.

2. Publication manager

The management of Cortex Facility SRL, reachable at the registered office address or by e-mail at contact@cortexfacility.com.

3. Hosting

The website is hosted by:

Host name: OVH SAS
Address: 2 rue Kellermann, 59100 Roubaix, France
Country where data is hosted: France

4. Activity and regulatory framework

Under the Cortex Clean brand, Cortex Facility SRL carries out professional cleaning activities: office and tertiary premises cleaning, industrial and construction site cleaning, window and facade cleaning, communal area maintenance, retail, hospitality and medical sector cleaning, emergency and post-disaster interventions, carpet and technical floor cleaning, disinfection and sanitation.

These activities are not subject to prior authorisation or to a professional body in Belgium.

5. Intellectual property

All elements making up this website — structure, texts, images, photographs, illustrations, logos, icons, videos, graphic elements, colour schemes, source code and databases — are the exclusive property of Cortex Facility SRL or are used under a duly acquired licence.

The names “Cortex Facility” and “Cortex Clean”, together with their associated logos, are protected distinctive signs. Any reproduction, representation, adaptation, translation or exploitation, in whole or in part, by any means and on any medium, is prohibited without the prior written consent of Cortex Facility SRL.

Any unauthorised use constitutes infringement and engages the civil and criminal liability of its author.

6. Limitation of liability

Cortex Facility SRL takes the greatest care over the accuracy and updating of the information published on this website. That information is nevertheless provided for guidance only and is subject to change.

Service descriptions, response times and service areas do not constitute a contractual offer. Only a written and signed quotation binds Cortex Facility SRL.

Cortex Facility SRL cannot be held liable for direct or indirect damage resulting from use of the website, from a service interruption, from the presence of a virus, or from the inaccuracy of published information.

7. Hyperlinks

This website may contain links to third-party sites, in particular to the Microsoft Bookings appointment service. Cortex Facility SRL exercises no control over the content or privacy practices of those sites and disclaims all liability in that respect.

Creating a link to this website is permitted, provided that it causes no confusion as to the origin of the content and that the link does not open within a frame of a third-party site.

8. Personal data and cookies

The processing of personal data collected via this website is described in our privacy policy.

The use of cookies and tracking technologies is described in our cookie policy, where you may change your preferences at any time.

9. General terms and conditions

Services provided by Cortex Facility SRL under the Cortex Clean brand are governed by our general terms and conditions, available on this website.

10. Applicable law and dispute resolution

This legal notice is governed by Belgian law.

Any dispute relating to the use of this website falls within the exclusive jurisdiction of the courts of the district of the registered office of Cortex Facility SRL, save for any mandatory legal provision to the contrary.

If you are a consumer, you may also refer the matter to the Belgian Consumer Mediation Service (consumerombudsman.be) or to the European online dispute resolution platform (ec.europa.eu/consumers/odr).

Any complaint may first be addressed to contact@cortexfacility.com. We undertake to acknowledge receipt within five working days.

Last updated: July 2026.